Effective date: April 15, 2026
Plain-language summary: Use the service lawfully, protect account credentials, and follow your clinic's internal governance for role-based access and patient-data workflows.
1. Service description
The Clinic Company provides clinic operations software and related website, demo, and support interactions.
2. Customer responsibilities
- Provide accurate and lawful data for service usage.
- Assign users with appropriate role and access permissions.
- Operate in line with applicable healthcare and privacy obligations.
3. Account and security responsibilities
Customers are responsible for credential protection, user lifecycle management, and prompt reporting of suspected unauthorized access.
4. Acceptable use restrictions
Users must not misuse services, bypass controls, attempt unauthorized access, or introduce harmful code.
5. Subscription and commercial terms
Pricing, onboarding scope, and support commitments are defined in commercial proposals or executed customer agreements.
6. Data handling context
The Clinic Company directly handles company-site demo/contact processing. Patient and tenant-specific data handling is governed by clinic/tenant context and contractual scope.
7. Intellectual property and confidentiality
Platform intellectual property remains with The Clinic Company unless otherwise agreed in writing. Both parties should protect confidential information shared during engagement.
8. Suspension and termination
Service access may be restricted for misuse, security threats, legal obligations, or material breach of terms.
9. Disclaimer and limitation of liability
Services are provided on a commercially reasonable basis, and liability limits apply to the extent permitted by law and contract.
10. Governing law and updates
These terms are governed by applicable Indian law unless superseded by a signed customer agreement. Updates are published with revised effective date.
11. Contact
privacy@thecliniccompany.com | +91 94469 60270
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